Hi Laurie & Frank -
Just want to let you know that I no longer have any strange noises under my Elantra. I just want to thank you Frank for taking the trouble to find the noise. I really appreciate it because there is always that strange feeling that it could be something serious and ultimately could be dangerous. You took the trouble to find the issue, fix it, and it was never reflected on my bill!
You and Laurie are a rare breed in customer service.
I can't see myself going anywhere else for car servicing.
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